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IT Technician
7/19/2021 1:56 pm
ID：931599
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KEY RESPONSIBILITIES:
*Customer Service
*Monitor and respond quickly to helpdesk/ticketing system
*Respond to client on-site IT service requests
*Monitor and respond quickly and effectively to customer IT issues via email and phone calls
*Assist Senior IT Staff on projects
SKILLS AND QUALIFICATIONS:
*Ability to diagnose and resolve basic technical issues
*Good understanding of computer systems, mobile devices, and other tech products
*Ability to adapt and adjust to changing work situations, processes, and procedures
*Excellent people skills and excellent telephone manner
*Point of sale and networking knowledge
EXPERIENCE:
*A least 2 years of relevant technical experience
*Knowledge in restaurant and retail point of sale systems
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